Please read this guide before using the application.

🔑 1. Login

• Click on Login from the top-right corner.
• Enter your registered email and password.
• If you don’t have an account, use Register to create one.

🎫 2. Scan Ticket / Boarding Pass

• Go to the Verify Ticket section.
• Scan the boarding pass barcode or enter the code manually.
• The system will fetch passenger details such as Name, Flight, PNR, From, To, Seat.

🗂 3. Ticket Management

• All verified tickets are saved automatically in the system.
• Duplicates are prevented – each ticket is unique by PNR + Flight + Sequence.
• Managers can review and approve tickets before submission.

📊 4. Reports & Analytics

• Directors/Managers can filter data by Date or Airport.
• Export reports in CSV or PDF format.

📂 5. File Uploads

• Attach files or undertakings to a ticket if required.
• Supported formats: PDF, JPG, PNG.

⚙ 6. Roles & Permissions

• User: Can scan and view their tickets.
• Manager: Can verify tickets, attach documents, and submit to store.
• Director: Can view analytics and export reports.
• Admin: Can manage airports, locations, SRI items, users.

🛠 7. Support

If you face issues, please contact the IT Helpdesk or email support@oneplaceweb.com.